FAQs

Massage is a deeply restorative body therapy that can soothe the soul as well as sore or tired muscles using gentle manipulation of soft tissues of the body including muscles, connective tissues, tendons, ligaments and joints. A clinically oriented healthcare method, it helps alleviate the discomfort associated with everyday and occupational stresses, muscular overuse and many chronic pain conditions. Countless research studies show that massage therapy is a useful addition to conventional medical treatments to treat acute conditions as well as to provide many non-clinical benefits such as improved relaxation, better sleep patterns, improved mood and increased positivity.

Yes, massage therapy is appropriate for people of all ages, including infants, children and the elderly. However, there are some conditions for which massage therapy is not appropriate and our qualified therapists are trained to recognise these cases, called contra indications. These include open wounds, muscle and tendon partial tears, contusions (impact injuries causing bleeding within the muscle), burns, broken bones, inflammatory conditions like rheumatoid arthritis and gout, and thrombosis. Also, massage cannot be performed for clients in the first trimester of pregnancy.

The practice of massage therapy is regulated under the Public Health (General) Regulation 2002, Schedule 3 and is therefore a regulated health profession governing skills, ethics, privacy and much more. Look for logos from professional associations such as the Association of Massage Therapists, Australian Traditional Medicine Society and Massage Association of Australia for your assurance of Sang’s high professional standards.

No. Your comfort as a client is paramount, whether that is in the context of the clothing you wish to wear or the treatment you receive. Our therapists can provide important treatment whether you elect to remove any, some, or all of your clothing, and are trained in proper draping procedures to ensure your privacy is completely respected at all times. Your therapists will also describe the treatments to be provided to ensure that you are comfortable with them.

As with many treatments affecting the soft tissue there are times when massage therapy can cause some light discomfort but it is not harmful. Any discomfort usually diminishes and no technique of this nature is used without the therapist first discussing it with you to establish a “comfort scale” so that we only work to your tolerance level. You can stop or change the treatment at any time, and your therapist will modify their techniques to meet your specific needs.

On the first visit you will discuss any relevant health concerns or history as part of your initial assessment. Our therapist will listen to your concerns, assess your individual needs and, if you are carrying an injury, any contributing factors such as your lifestyle or nutritional status.

As regulated health professionals, Sang’s is required to maintain the information you provide in strict confidence.

Some people believe that one treatment is enough, but massage therapy is most beneficial for treatment of acute conditions (such as chronic pain, stress-related conditions and immobility) when used over a series of treatments and then followed up with maintenance or preventive treatments. Through mutual discussion, our therapists can help you establish a program which fits your physical needs and lifestyle, and with your utmost care in mind.

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